Data Deletion Instructions

Last updated: 29 June 2026

OwnersBest respects your right to control your personal information. If you have messaged our Facebook Page and would like us to delete the information we hold from that conversation, you can ask us to do so at any time, free of charge.

How to request deletion

1. Email us at info@ownersbest.com.mt with the subject line “Data deletion request”.
2. Tell us who you are — the name on your Facebook account (and, if you shared one, the phone number or email you gave us), so we can locate your conversation and confirm it's really you.
3. We confirm and delete. We'll acknowledge your request and delete the personal information we hold from your Messenger conversation, normally within 30 days.

What gets deleted

When we action your request, we delete the personal information associated with your Messenger conversation from our active systems, including:

• the messages, images and voice notes you sent us (and any transcriptions of them);
• the contact details you shared with us through Messenger; and
• the enquiry record we created from your conversation.

Please note

• We may need to keep a limited amount of information where the law requires us to (for example, for tax or anti-fraud record-keeping). Anything we must retain is kept only for as long as required and is not used for any other purpose.
• This page covers the information OwnersBest holds. The copy of your conversation held by Facebook / Messenger is controlled by Meta — to remove that, use the controls inside the Messenger app or see Facebook's Help Centre.

Questions

If you have any questions about deleting your data or this process, contact us at info@ownersbest.com.mt or +356 21 49 22 99. For more on how we handle your information, see our Privacy Policy.